Client Satisfaction Surveys for Accounting Firms:

The Answers to Your Most Frequently Asked Questions

2020 eBook coverAre your clients at risk?

Retention of current clients has not been a Top 5 concern for firms of any size since 2013.

When was the last time you asked your clients about their experiences of working with you? Learn more about assessing the satisfaction levels of your clients by downloading Client Satisfaction Surveys for Accounting Firms: The Answers to Your Most Frequently Asked Questions.

Ask yourself:

  • How important is client retention to our firm's growth strategy?
  • How valuable would our clients' feedback be in enhancing client experience?
  • How can we use the results of a client satisfaction survey in our marketing and business development?

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