Download Ready ... Aim ... Fire ... a Few Clients, including sample letters

It’s time to get serious about firing clients.  Bad or “D” clients have an impact on your profits, productivity, and staff retention. These are the clients who want the most attention while paying as little as possible. Typical D Clients:

• Can’t attract and retain quality staff
• Have a weak upper management team
• Demonstrate low commitment to technology
• Have unreasonable expectations
• Show little willingness to follow advice
• Have poor teamwork and commitment
• Pay late
• Abuse your people
• Are poor record keepers
• Always need their work yesterday
• Continually put your firm at risk

Your accounting firm – like every accounting firm – has D clients that should be removed from your client list. Complete the form to the right to download how to do it, including sample termination and raise the fee letters.